Turnavo Support

Help and contact details.

Contact

Questions, bug reports or ideas: vlad@nextchapter.ro. Please include your phone model, system version and the App version (shown in Settings → About).

Restore a purchase

Open Turnavo, go to Settings → Turnavo Pro and tap “Restore purchase” while signed in to the same Apple ID or Google account you bought with.

Refunds

Refunds are handled by the store you bought from: Apple at https://reportaproblem.apple.com or Google Play at https://support.google.com/googleplay/answer/2479637.

The widget is not updating

Open Turnavo once so it can refresh, check that Background App Refresh (iOS) or background activity (Android) is allowed, then remove the widget and add it again. The widget shows your last known shifts if it cannot refresh.

Calendar sync and backups

Calendar sync and Automatic backup are in Settings (Pro). If events do not appear, check that Turnavo has calendar permission in your phone’s settings and that the calendar is visible in your calendar app. To move to a new phone, use Settings → Backup & restore, save the file to your cloud, and restore it on the new phone.

Your data

Your shifts and notes live only on your phone. Use Backup & restore or the export options to keep a copy before changing phones or deleting the App.